We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@vapearena.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@vapearena.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Richard lockyer –
First time on nic salts and these are amazing hits the spot every time the flavour is out off this world would recommend this to any one
Linda Walton –
love the sweet treats fizzy lemon flavour now in salts I get the perfect 20mg nicotine hit with the same amazing flavour like refreshing lemonade
Chandler Dawson –
I love this salt the fizzy lemon flavour reminds me of lemon refreshers sweets. the flavour fizzes on your tongue and leaves a refreshing throat hit
Brett Anderson –
Reminds me of lemon pop rocks This Flavour is sweet with a pinch of sour and a zingy throat hit leaving a delicious flavour in your mouth.
Deb Greenwood –
My favourite from the salts range with frozen berries in a very close second. Nicotine Salts really do help my nicotine relief and the delicious lemonade/lemon candy flavour is better with every hit.
Daniel veg –
Fizzy lemon is real good